Bizzare Fragrances FAQ — Perfume Delivery, Authenticity & Orders in Nigeria

All our perfumes are 100% genuine, authentic luxury and niche fragrances imported directly from reputable perfume houses, certified distributors, and perfumeries across France, the UAE / Middle East, Italy, the UK, and beyond. Once you place an order via Flutterwave, our boutique team inspects the manufacturer seals and packaging, prepares your order with bespoke protective care, and dispatches it via express tracked courier directly to your doorstep across Nigeria.

Deliveries within Lagos are typically completed within 24 to 48 hours. Deliveries to Abuja, Port Harcourt, and other states across Nigeria typically take 2 to 4 business days via tracked nationwide courier service. You receive immediate updates on every phase.

After completing checkout, your live Order Tracker is available instantly in your My Account page (/account). The tracker displays four real-time stages: Order Placed → Preparing Scent → Dispatched → Delivered.

If you need to update your address or phone number, please contact our concierge desk immediately via WhatsApp at +234 911 474 3607 or email concierge@bizzarefragrances.shop before your package leaves our boutique for courier dispatch.

We curate premium high-concentration Extrait de Parfum and Eau de Parfum editions from prestigious international perfume houses. Known for their rich accords (pure oud, Damask rose, smoked amber, bourbon vanilla, rare woods), these authentic formulations typically project for 8 to 14+ hours with exceptional sillage on skin and fabrics.

Apply to pulse points (wrists, neck, inner elbows, and collarbones) on moisturized skin for maximum longevity. Store your bottles upright in a cool, dry space away from direct sunlight and extreme heat to preserve the imported formulation and raw accords.

Sold-out editions remain visible for discovery in our collection while our procurement team coordinates international restocking and fresh shipments from our overseas partners. You can contact our concierge desk via WhatsApp (+234 911 474 3607) to request restock notification priority.

Yes! Our fragrance concierge desk offers complimentary olfactory consultations. Simply visit our Customer Service page (/customer-service) or chat with us on WhatsApp to tell us your favorite notes, occasion, and scent mood.

Flutterwave is our official secure checkout gateway supporting all Nigerian debit/credit cards (Mastercard, Visa, Verve), Direct Bank Transfers, USSD, and mobile money. All transactions are securely encrypted and settled in Nigerian Naira (NGN).

Yes, 100%. We utilize Flutterwave’s PCI-DSS Level 1 certified checkout infrastructure with end-to-end tokenization. Bizzare Fragrances never stores your card details, CVV, or banking PINs.

In rare cases of bank network delays, your order will automatically confirm as soon as the Flutterwave webhook completes. If you need immediate confirmation, simply send your Flutterwave reference or debit alert to concierge@bizzarefragrances.shop or WhatsApp +234 911 474 3607 for instant manual verification.

Every single bottle in our boutique is guaranteed 100% genuine and authentic, directly imported in its original manufacturer packaging. We have zero tolerance for imitations or counterfeit products. Due to hygiene and luxury perfumery standards, opened bottles cannot be returned, but in the rare event of transit damage or delivery defects, our concierge team provides an immediate replacement or resolution.